Harnessing Crisis to Drive Your Growth
"Crisis interrupts all patterns."
Patti Mara resides in Ontario, Canada, and is a coach, entrepreneur, and author of UpSolutions. She shares with us how the pandemic has changed business and the perspective business owners have on their customers.
Here's What We Cover in This Episode:
- Embrace the opportunity for change
- Business is the value you create
- Trends that are putting pressure on businesses
- Focus on solutions, not sales
- Customers don’t even know what questions to ask
- UpSolutions recipe
- What is an educated observation?