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Harnessing Crisis to Drive Your Growth

"Crisis interrupts all patterns."

Patti Mara resides in Ontario, Canada, and is a coach, entrepreneur, and author of UpSolutions. She shares with us how the pandemic has changed business and the perspective business owners have on their customers.

Here's What We Cover in This Episode

  • Embrace the opportunity for change
  • Business is the value you create
  • Trends that are putting pressure on businesses
  • Focus on solutions, not sales
  • Customers don’t even know what questions to ask
  • UpSolutions recipe
  • What is an educated observation?

Patti's Book Recommendations

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